Streamlining Retail and Hospitality in the Digital Era
Today, technology is helping to enable a modern, omni-channel customer experience across retail, improving customer service and satisfaction. Having delivered over 500 projects with retail companies in the past three years, we’ve become experts in providing retail technology solutions for the retail industry to help retailers keep pace with the changing customer service landscape. Catapult offers a full suite of digital transformation services to help maximize IT investments, meet business goals, and support the pace of change. Learn how Catapult’s cloud, collaboration, IT security and compliance, automation, and other offerings specifically target modern challenges for retail organizations.
Improve Retail Technology Solutions with Catapult
Catapult can help you with strategic consulting, implementation, pilot deployment, configuration and adoption of your IT services and solutions.
Innovation Workshop for Retail
Leverage the cloud to pursue your biggest opportunities.
With the growing importance of AI, data science and machine learning, now is the time to learn how your business systems can reap the benefits.
Capabilities to Help You Deliver Better Experiences and Insights for Your Customers and Associates
Catapult is a modern digital solutions and services firm that uses technology to solve business problems, delivering exceptional value. Specializing in digital transformation and cloud-based technologies, we imagine, build, and sustain IT-enabled business solutions that people love to use.
Looking beyond the migration horizon, you’ll find endless opportunities and challenges. Are your business leaders pursuing new offerings, such as predictive product delivery based on past consumption or internal operation modifications to operate more efficiently? Do they have a process to go from the art of the possible to the practice of the actual? What about consumption of new data and capabilities through the Azure cloud?
Retail and Hospitality Business Problems We Can Solve
Integrate Your Retail Operations
Increase the flow of information across your entire business operations to manage employees, inventory, and productivity from the store floor or anywhere, identifying opportunities for efficiencies and staying on top of business.
Secure Customer Account Information
Reduce risk and operational expenses faster, and cheaper than ever before. Safeguard customer account information, including credit card numbers, account passwords, and contact information. Enable efficient data management to maintain customer security.
Enable an Enhanced Digital Experience
Provide a seamless, personalized experience for your customers in stores and online. Increase innovation in delivering end-to-end experiences and move from mere customer satisfaction to customer delight, throughout the search, purchasing, shipping, and review processes.
Provide Employees with a 360° View of Customer Data
Enable employees to see insights into a customer’s buying behaviors and to provide personalized promotions where they matter. Leverage customer centricity to drive top-line revenue and build loyalty.
Work Collaboratively to Improve Products
Gather information about the use of products, design innovative features, and work collaboratively to improve products and develop new ones. Support intelligent, multi-channel decisions with an enterprise-wide view.
Innovate with IOT
Use IoT to facilitate the entire sales proves. Analyze the customer’s shopping journey and proactively respond to their needs or offer incentives to purchase. Increase Customer satisfaction by bringing an enjoyable retail experience.
Dealing with High Turnover
Maintain compliance and protect customer personally identifiable information (PII) from data breaches by quickly provisioning and deprovisioning employees. Reduce the amount of time cyber attackers have to steal valuable customer data.
Synchronize Your Business Processes
Increase the flow of information across your entire business operation, keep your business processes synchronized, and improve your interaction with partners and your supply chain. Develop near real-time alerting, reporting and performance management capabilities.
Some of Our Favorite Clients
Want to Learn More?
Fill out the form and a Catapult expert will reach out to you shortly.
21st Century Communications
Teams Voice connects global retailer.
Mobile Loan Access
Solution meets customers where they are.
Team Collaboration Tools
Crisis Communications in the time of COVID-19.
Drive & Measure Employee Engagement
Texas Agency builds a modern & efficient workplace.