Service Management Automation (SMA) is included with System Center Orchestrator 2012 R2. SMA is a Windows PowerShell workflow engine build on Windows Azure Pack. It allows you to construct, run, and manage PowerShell based runbooks to integrate, orchestrate, and automate IT business processes. Even though it runs on Windows Azure Pack, you do not need an Azure environment to install and user Service Management Automation.
Below are directions on how to setup a SMA lab environment. It is a single server install.
1. Install Windows Server R2 named SMA01 join to domain
2. Create three Service Account
a. SMA Administrator – sma_admin
b. Web Service app pool account – sma_svc
c. Runbook worker service account – sma_run
3. Create security group named SMA Admins
4. Add sma_admin to the SMA Admins group
5. Give sma_admin local administrative access to SMA01
6. Log onto SMA01 as sma_admin
7. Disable Internet Explorer Enhanced Security Configuration (ESC) for Administrators
8. Download Microsoft Web Platform Installer 4.6 – Web Platform Installer.
9. Enable Microsoft .NET Framework 3.5 SP 1 Feature in Server Manager
10. Launch Web Platform Installer (wpilauncher.exe)
11. Locate .NET 4.5 Extended with ASP.NET for Windows 8 and click Add
12. Locate IIS recommended configuration and click Add
13. Click Install
14. Accept prerequisites
15. When the install completes click Finish
a. Exit out of Web Platform Install 4.6
Install SQL Server 2012 SP1 – I will not go over the SQL install since there are plenty of tutorials out there for this. Just make sure you install the Database Engine and Management Tools. Also you must use mixed mode authentication.
16. Launch Web Platform Installer (wpilauncher.exe)
17. Search for Windows Azure Pack.
18. Click Add next to Windows Azure Pack: Portal and API Express, and then click Install.
19. Accept prerequisites
20. When the installation is completed, ensure that all Internet Explorer windows are closed, and then click Continue to start the Service Management Configuration site.
21. The Configuration site https://localhost:30101/ opens in Internet Explorer. If the Internet Explorer security certificate warning page is displayed, click Continue to this website.
22. Enter your database server name
23. Choose SQL Server Authentication for your authentication type and enter the login credentials.
24. Create a passphrase, then click the next arrow
25. Choose whether or not to participate in the customer experience program and click the next arrow
26. Click the check mark on the Feature Setup page to start the configuration
27. Once the configuration is complete click the check mark
28. Click Yes if prompted to close the tab
29. Open Internet Explorer as an administrator and navigate to https://localhost:30091/#Workspaces/WebSystemAdminExtension/quickStart
(If the page does not load, ensure that you are using Run as Administrator. You may need to provide credentials and click continue on certification errors.)
30. Run through the Manager Portal Tour
31. When you are finished with the tour you should see a page like the one below.
32. Open Server Manager and launch the Add Roles and Features wizard
33. Click Next
34. Click Next
35. Select your server and click next
36. Expand Web Server (IIS) > Web Server > Security > check URL Authorization and click next
37. Expand .Net Framework 4.5 Features > WCF Services > check HTTP Activation and click next
38. Click Install
39. Wait for the install to finish
40. Insert the Orchestrator install media in SMA01.
41. In the setup wizard under Service Management select Web Service
42. Click Install
43. Enter your registration information and click next
44. Accept the license agreement and click next
45. Verify all prerequisites are meet and click next
46. Enter your database information and click next
47. Enter the SMA Admins groups to the Domain security groups or users with access. Add the sma_svc service account to the Application pool credentials. Click Next.
48. Select a Port number and certificate. Click Next
49. Select install location and click Next
50. Select CEI and Update settings. Click Next
51. Review the install summary and click Install
52. When the setup finishes click close
53. Re-launch the Orchestrator install wizard
54. In the setup wizard under Service Management select Runbook Worker
![clip_image038[1]](/wp-content/uploads/attachments/mdowst/media/windows-live-writer/470c1442ec45_123b9/clip_image038[1].png "clip_image038[1]")
55. Click Install
56. Enter your registration information and click next
57. Accept the license agreement and click next
58. Verify all prerequisites are meet and click next
59. Enter your database information and click next
60. Enter the SMA Runbook Work Account sma_run and click Next
61. Select install location and click Next
62. Select CEI and Update settings. Click Next
63. Review the install summary and click Install
64. When the setup finishes click close
65. Open Internet Explorer as an administrator and navigate to https://localhost:30091/#Workspaces/WebSystemAdminExtension/quickStart
(If the page does not load, ensure that you are using Run as Administrator. You may need to provide credentials and click continue on certification errors.)
66. Click on Automation
67. One the quick start page, click Register Service Manager Automation
68. Enter the Service URL (https://sma01:9090), the sma_admin username, and password. Click the Check mark
69. After the web server finishes registering you are done.
There are 27 sample runbooks that are installed. Be sure to stay tuned for the next article on Creating Runbooks in SMA.