Engaging, simple, easy-to-use systems don’t “just happen” by following a process and hiring savvy engineers. It requires focusing on people from the very beginning and during each step in the design, development and deployment of a system.
Creating value, reducing risk, bringing delight, and improving quality — our holistic approach to system design is unique in the marketplace and a critical differentiator from our competitors.
User Centered Experience (UCX) is a proven design methodology and is a goal-directed approach to building systems that puts humans at the center of the design process.
Simple, structured and patterned based User Centered Design:
Provides quick, low-fi prototypes: agile iterations of ideas that are socialized with users on day one of the project.
Prevents problems instead of “fixing” them after the fact.
Trumps the “That’s not what I thought it would do…” conversation.
The goal of a 100% user adoption is maintained throughout the process, not just added on as a metric at the end.
People Centered: Understanding the different user and business perspectives enables us to not only meet fundamental needs but drive connections and create value.
Collaborative: Our blended project teams work side-by-side with you. From the top down to the bottom up, we engage and excite the business stakeholders, employees and external users early and often.
Continuous: Multiple client touch points throughout system development lifecycle- no more waiting on pages of requirements or crossing fingers that the users accept during testing. Our delivery cycles are lean, agile and iterative.
Evidencing: Early prototype and testing sessions, as well as focusing delivery around a Minimum Viable Product (MVP), get the solution in front of the customer (external and internal) and validate connection points. We also repurpose various assets throughout the process; user stories become test scripts.