Catapult’s SAFE Managed Services for Lync Now Backed by Microsoft Premier Support
Now Certified as Microsoft Premier Support for Lync Partner
AUSTIN, TEXAS, May 21, 2012 – Catapult Systems, a Microsoft IT consulting firm, today announced it is among an exclusive group of Microsoft National System Integrators to complete the Premier Support for Lync Partners (PSLP) certification process. With the PSLP designation, Catapult now compliments its SAFE Managed Services for Lync with Microsoft-backed support services.
Catapult’s SAFE Managed Services for Lync feature continuous 24/7, 365-days-a-year monitoring, skilled management of recurring server administration and weekly tasks by its certified Lync Server experts and Tier 2 support.
The addition of PSLP gives Catapult direct access to Microsoft Premier Escalation Engineers, Tier 3 support and account management assistance. This level of support ensures Catapult’s customers complete confidence in the full commitment of Microsoft to resolve end-to-end issues from the most basic to the most complex Lync environments.
Microsoft Lync is an enterprise-ready unified communications platform. With Lync, users can keep track of their contacts’ availability; send an IM; start or join an audio, video or web conference; or make a phone call — all through a consistent, familiar interface. Lync is built to fully integrate with Microsoft Office. Catapult’s SAFE Managed Services for SharePoint, SQL, Lync, Exchange and Systems Center ensure platform health and stability and provide dedicated administrators and developers for one cost-effective, predictable monthly expense.
Catapult Systems is a widely-recognized IT consulting services firm with nearly 20 years of experience delivering Microsoft-based technology solutions to enterprises of all sizes. A Microsoft National Systems Integrator (NSI), the company is ranked in the top 0.10% of Microsoft partners globally.