Cloud Solutions Provider

 

Issue
·         Installed Ops Console using OMCONSOLE.MSI, without prerequisites installed correctly.
a.       Unable to load SCOM Console
b.      Unable to repair SCOM Console

Workaround

1.       Remove the Operations Manager Console and reboot

2.       Ensure Report Viewer controls is installed along with all other prerequisites

3.       Reinstall SCOM Console using Setup.exe or the MSI from the SCOM Installation source

Error Detail (OpsMgrSetupWizard.log)

Error:     :LaunchMSI: MSI C:Users<userprofile>DownloadsSetupAMD64ConsoleOMConsole.msi returned error 1603

Error:     :ProcessInstalls: Install Item Operations console failed to install.  We did not launch the post process delegate.

 

 

Log Name:      Application

Source:        .NET Runtime

Date:          6/29/2012 1:16:26 PM

Event ID:      1026

Task Category: None

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Loaner1

Description:

Application: Microsoft.EnterpriseManagement.Monitoring.Console.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileNotFoundException

Stack:

   at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(System.ComponentModel.IComponent, System.EventHandler1<Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs>, System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)

   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.JobThread(System.Object)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

 

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name=".NET Runtime" />

    <EventID Qualifiers="0">1026</EventID>

    <Level>2</Level>

    <Task>0</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2012-06-29T19:16:26.000000000Z" />

    <EventRecordID>4571</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Loaner1</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Application: Microsoft.EnterpriseManagement.Monitoring.Console.exe

Framework Version: v4.0.30319

Description: The process was terminated due to an unhandled exception.

Exception Info: System.IO.FileNotFoundException

Stack:

   at Microsoft.EnterpriseManagement.Mom.Internal.UI.Console.ConsoleJobExceptionHandler.ExecuteJob(System.ComponentModel.IComponent, System.EventHandler1&lt;Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs&gt;, System.Object, Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobEventArgs)

   at Microsoft.EnterpriseManagement.ConsoleFramework.ConsoleJobsService.JobThread(System.Object)

   at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)

   at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()

   at System.Threading.ThreadPoolWorkQueue.Dispatch()

   at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()

</Data>

  </EventData>

</Event>

 

 

Log Name:      Application

Source:        Application Error

Date:          6/29/2012 1:16:27 PM

Event ID:      1000

Task Category: (100)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      Loaner1

Description:

Faulting application name: Microsoft.EnterpriseManagement.Monitoring.Console.exe, version: 7.0.8560.0, time stamp: 0x4f20e97a

Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e21213c

Exception code: 0xe0434352

Fault offset: 0x000000000000cacd

Faulting process id: 0xb48

Faulting application start time: 0x01cd562baddf79ed

Faulting application path: C:Program FilesSystem Center Operations Manager 2012ConsoleMicrosoft.EnterpriseManagement.Monitoring.Console.exe

Faulting module path: C:Windowssystem32KERNELBASE.dll

Report Id: ec1b5c1d-c21e-11e1-801f-d0df9ab3bd7c

Event Xml:

<Event xmlns=”http://schemas.microsoft.com/win/2004/08/events/event”>

  <System>

    <Provider Name=”Application Error” />

    <EventID Qualifiers=”0″>1000</EventID>

    <Level>2</Level>

    <Task>100</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime=”2012-06-29T19:16:27.000000000Z” />

    <EventRecordID>4572</EventRecordID>

    <Channel>Application</Channel>

    <Computer>Loaner1</Computer>

    <Security />

  </System>

  <EventData>

    <Data>Microsoft.EnterpriseManagement.Monitoring.Console.exe</Data>

    <Data>7.0.8560.0</Data>

    <Data>4f20e97a</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>6.1.7601.17651</Data>

    <Data>4e21213c</Data>

    <Data>e0434352</Data>

    <Data>000000000000cacd</Data>

    <Data>b48</Data>

    <Data>01cd562baddf79ed</Data>

    <Data>C:Program FilesSystem Center Operations Manager 2012ConsoleMicrosoft.EnterpriseManagement.Monitoring.Console.exe</Data>

    <Data>C:Windowssystem32KERNELBASE.dll</Data>

    <Data>ec1b5c1d-c21e-11e1-801f-d0df9ab3bd7c</Data>

  </EventData>

</Event>