Session Number: 664106486

Date: 2011-10-11

Starting time: 13:35

[Cameron] – Let me start by saying thank you to everyone who attended the webinar! Thank you for attending and for providing such a GREAT list of questions! Myself and Rob will do our best to answer them in this blog entry.



‑­beau leboutillier­()­ – 14:21­

Q: ­was the import file for network discovery just IPs or can you use pre-defined accounts etc?­

[Cameron] – The import file is used specifically for a set of IP addresses not for pre-defined accounts and such. Reference from:

“You can also add multiple devices by clicking the Import button to import a text file with a list of IPv4 addresses. This file should have a single IP address on each line. After import, the IP addresses are part of the discovery rule and the text file is no longer needed.”



‑­gene lindsay­()­ – 14:24­

Q: ­Will this new network mgmt component allow for a better serverdown ping polling functionality then previous versions (IE: get serverdown alerting away from the healthservice)? Real polling for device up/down­

[Rob] – Not 100% clear on the question, but I suspect that server up/down alerting is still closely tied with the Health Service.

[Cameron] – I believe that this question is focused around heartbeat errors in OpsMgr versus polling a device with a ping type monitoring solution. The server monitoring functionality does not alter in any way that I am aware of in OpsMgr 2012 nor does the networking monitoring functionality assist in this area in any way that I can see. I actually prefer the healthservice monitoring as it notifies me that the server itself is offline through another alert, and the healthservice alert notifies me of issues with the agent reporting to OpsMgr.



‑­Dave Eacott­()­ – 14:28­

Q: ­Can you tell me what MS licence aggreement is required to have Avicode? I’m looking into Avicode with 2007 R2 and we have been told to upgrade to a higher licence agreement.­

[Cameron] – I believe that the AVIcode licensing is rolled into OpsMgr 2012 but I am not positive of that. The only reference I could find on this is available at: and focuses on AVIcode 2007 licensing.

“The AVIcode suite of software is available exclusively in connection with the purchase of licenses for the following products:

  • System Center Server Management Suite Enterprise (SMSE)
  • System Center Server Management Suite Datacenter (SMSD)
  • Enrollment for Core Infrastructure Server Suite Enterprise
  • Enrollment for Core Infrastructure Server Suite Datacenter”

Additional this article discusses how monitoring of .NET applications occurs in OpsMgr 2012 as a built-in function.



‑­Jason Klosterman­ ()­ – 14:28­

Q: ­Any thoughts regarding in place upgrade vs new install/migrate for existing installs?­

[Cameron] – This is a great question which we will be discussing at our upcoming migration webinar which is entitled “The Top 5 Considerations in Migrating to OpsMgr (SCOM) 2012” and occurs on November 8th at 2:00 p.m. Eastern!



‑­Ted Hacker­()­ – 14:29­

Q: ­is there real user monitoring so we can get performance response time for each user?­

[Rob] – To obtain response times for every user would require a synthetic transaction for each user where performance data is desired. Cameron – anything to add?

[Cameron] – Rob is right in that we can use synthetic transactions to simulate performance response times for remote users on websites. If this is regarding the .NET monitoring functionality, the AVIcode functionality provides performance for transactions which occur regardless of where they occurred from. So if the web transaction was executed by a remote user the performance response time for that transaction is captured if it goes beyond the threshold that we define to monitor for the transaction.



‑­Laurence van Bilderbeek­()­ – 14:29­

Q: ­Will it be possible to set a network device as an URL / Web application watcher node?­

[Rob] –Watcher nodes rely on the agent, and would not work on a network device. Cameron – anything to add?

[Cameron] – Web application watcher nodes run on OpsMgr agents and since a network device does not have an OpsMgr agent it should not be able to function as a watcher node as far as I can determine.



‑­Jeremy Kulbartz­()­ – 14:31­

Q: ­Has Microsoft added SNMP back as a notification channel to SCOM 2012, allowing SNTM traps to be sent out for an alert? It existed on MOM 2005 and was removed from SCOM 2007/R2.­

[Cameron] – We discussed this briefly in the webinar but with the re-write of OpsMgr from MOM 2005 there were several functions which historically had been available that were no longer available after the new platform was put in place. However, there were also a large number of new functions available and the platform was redesigned to provide health on an “entity” level. I have not seen any additions to the notification channels which would imply that this functionality has been added. The screenshot below shows the current notification channels available as of the Beta version. My recommendation would be to use the command notification to perform this type of an action.



‑­Sebastien Paquet­()­ – 14:32­

Q: ­Is APM able to monitor Linux web server or only windows Web server type ?­

[Rob] – Operations Manager 2012 will provide APM for J2E Application Servers without the need for 3rd party MPs. Support is provided for:

· WebSphere 6.1 & 7.0

· WebLogic 10gRel3 & 11gRel1

· JBOSS 4.2, 5.1 (JVM 1.5+) & 6.0 (TBD)

· Tomcat 5.5, 6.0 (JVM 1.5+) & 7.0 (TBD)



‑­James Jankowski­()­ – 14:32­

Q: ­How do the system requirements for a standalone SCOM 2012 MS compare to those of a SCOM 2007 R2 RMS for an environment of less than 100 monitored devices?­

[Rob] – While the system requirements for Operations Manager 2012 are still subject to change, at this time they appear to be the same as the system requirements for Operations Manager 2007. Refer to the following for more information.

Operations Manager 2007 Supported Configurations:

Operations Manager 2012 Supported Configurations:



‑­James Jankowski­()­ – 14:33­

Q: ­Also, can a SCOM 2012 MS be virtualized and if so does Microsoft sully support it?­

[Rob] – Operations Manager can be virtualized and is supported by Microsoft. However, Microsoft does recommend that some roles not be virtualized for optimal performance (e.g. data warehouse). Please refer to the following for more information:



‑­Andrew Kunz­()­ – 14:37­

Q: ­any hypothetical numbers on the scale of 2012? number of agents example­

[Rob] – I know Microsoft was touting that significant improvements were made in this area at MMS this year (required to support network monitoring), but I don’t have firm numbers. Cameron, do you have anything?

[Cameron] – I am not aware of any scaling numbers currently available for OpsMgr 2012. However, my expectation is that the currently supported numbers will be increased due to the changes in architecture around the RMS role (current support numbers are 3,000 monitored agents per management server (referenced from and up to 10,000 monitored agents per management group (referenced from



‑­Ted Hacker­()­ – 14:37­

Q: ­for network monitoring, can we import MIF files for components that are unknown to SCOM?­

[Cameron] – I have not seen any abilities to import MIF files for components which are unknown to SCOM. For my thoughts on the current state of MIF, SNMP, OOD’s and such please see:



‑­Gert-jan Scheeres­()­ – 14:37­

Q: ­have been using scom 2007 for a few months. i think its always hard to start monitoring/ configuring a new server. any tips/howtos on that? i guess it will be easier on scom 2012­

[Rob] – Buy one of Cameron’s books? J

[Cameron] – In all seriousness, having the right reference material is critical. I do of course recommend the Unleashed series on OpsMgr especially. That said however, if you want a good starting place check out this OpsMgr 101 guide: or this article (So, I installed OpsMgr. What’s next?)



‑­Maurice Kok­()­ – 14:38­

Q: ­small question.. regarding the "default management pack".. we all know the pain of that one; within 2007 .. is it able to set as "read-only" or is there another soution?­

[Rob] – I don’t believe you can mark the Default Management Pack as read-only. However, one small change that is nice is that the Default Management Pack is no longer the default choice when making changes (e.g. defining overrides). You are now prompted for which MP to use to store configuration changes. This should minimize the accidental storage of configuration changes in the Default Management Pack.

[Cameron] – Right on the mark Rob/thanks! Kevin Holman also chimed in on this at:



‑­marc nalder­()­ – 14:38­

Q: ­i believe you can monitor 500 network devices per management server per figures from Microsoft. do you know if these figures would be for a dedicated network monitoring management server. i.e. to support 500 network devices can it also manage agents?­

[Rob] – A dedicated management server would be recommended to manage 500 network devices. Other agents should be managed by a separate management server.



‑­Sebastien Paquet­()­ – 14:39­

Q: ­Is there any pool for the DB ? the db is usually on the same site as the rms and that’s why we used gateways for other regions. So what will be the difference with pools? will they poll the DB like ms or we will be able to setup gateway pools ?­

[Cameron] – Pooling is specifically around the area of Management Servers in OpsMgr as far as I can determine – I don’t believe that we will be able to setup gateway pools and agents in OpsMgr function as they did in OpsMgr 2007 “Windows agents do not use resource pools for failover which continues to function exactly the same as in SCOM 2007.” From

Management Servers still write to the databases so they will need to be in the same site or at least “highly connected”. Remote locations will likely still require gateways as they gather up the data and route it to a management server which has proven to be more efficient when working over slower network links.



‑­Ted Hacker­()­ – 14:39­

Q: ­Is cross-platform support fully integrated or still an add on?­

[Rob] – Cross platform support has been fully integrated as of Operations Manager 2007 R2.



‑­Ted Hacker­()­ – 14:39­

Q: ­How is the Authoring Console improved?­

[Rob] – I haven’t heard any details about the Authoring Console. Cameron?

[Cameron] – It looks like this was discussed at MMS, except from … below from:

“The known Authoring Console is end-of-live and will be replaced by a new one. (no more info’s at the moment). It will bring copy&paste (and hopefully keeps XML comment tags!)”



‑­Antonio Duran­()­ – 14:40­

Q: ­can be monitored with AVIcode windows azure?­

[Rob] – Operations Manager 2007 R2 supports an MP for monitoring Windows Azure environments. However, I’m not sure of the capabilities of this MP with respect to application performance monitoring. Cameron?



‑­Donald Dsouza­()­ – 14:40­

Q: ­As the Dashboards are integrated with the MP so are we expecting new version of MP’s?­

[Rob] – Yes, we do expect to see new versions of MPs.

[Cameron] – The MP structure and naming appears to be changing. I’m going to do a separate blog article on this but here’s the summation of what I’m seeing:

               Management Pack

                              Monitoring Pack

                              Security Pack

                              Dashboard Feature Pack

                              Orchestration Pack

                              Configuration Pack

So the dashboards will be available as additional Dashboard Feature Packs from what I have been able to put together so far.



‑­gene lindsay­()­ – 14:41­

Q: ­Does SCOM12 now have awareness builtin for VMWare and not just HyperV?­

[Rob] – VMware support is not provided out of the box. A third party MP will be required to manage VMware.

[Cameron] – The existing third party solutions provide solid monitoring functionality for VMware so my assumption is that Microsoft is prioritizing development to areas when are not as well monitored at this point in time.



‑­ERROL SMALL­()­ – 14:41­

Q: ­Can these 2012 dashboard MPs downward capatible with RMS R2?­

[Rob] – No. The new dashboard MPs require Operations Manager 2012 and will not work with previous versions of Operations Manager.



‑­Gert-jan Scheeres­()­ – 14:42­

Q: ­with configuring i mean, getting rid of all the basic alerts i get when i not configured the monitoring correctly. so is there a basic configuration manual?­

[Rob] – You mean you haven’t bought Cameron’s book yet?

[Cameron] – I really appreciate the book plugs! (Trust me, as an author we don’t write to make money – it would have been a much more lucrative use of my time to learn how to say “Would you like fries with that?” J ). Related to tuning, I seriously recommend the “By Example” series which goes through what the community has done for tuning. The “ReSearch This!” management pack (available for free from SystemCenterCentral at also provides a built-in community knowledge for tuning alerts. Finally I would also recommend watching this webinar and/or reading this whitepaper on tuning OpsMgr with Groups provided by Veeam:



‑­enis aninmis­(­)­ – 14:43­

Q: ­is there a release date yet for scom 2012?­

[Rob] – Is this firm yet? MMS 2012?

[Cameron] – There is no official release date for OpsMgr/SCOM 2012 yet but Microsoft did commit at MMS 2011 that all System Center products would be released in their new versions prior to MMS 2012 (April 16th-20th): details on MMS 2012 available at



‑­Dave Eacott­(­)­ – 14:43­

Q: ­Will LiveMaps v4 work with 2012 or will i have to upgrade?­

[Rob] – You will need to upgrade to Live Maps v6 for Operations Manager 2012 support.



‑­Donald Dsouza­()­ – 14:44­

Q: ­As there are new features added to the SCOM 2012 why we are missing the VMware monitoring? Is there any plan to include VMWare MP available in the MP catalog?­

[Rob] – VMware support is not provided out of the box. A third party MP will be required to manage VMware.



‑­gene lindsay­()­ – 14:45­

Q: ­Can you now actually load SNMP MIBs and view their OIDs to create trap alerting?­

[Cameron] – Unfortunately no. Details on this is available earlier on in the question “­for network monitoring, can we import MIF files for components that are unknown to SCOM?­”



‑­matt taylor­()­ – 14:47­

Q: ­what is the total limit of network devices per MS and also what are the specs for actual servers per MS?­

[Rob] – While still subject to change, initial numbers point to 500 network devices per dedicated management server. System requirements for Operations Manager 2012 can be found here:



‑­Sebastien Paquet­()­ – 14:47­

Q: ­Did they fix the sorting when you select the classes that will populate a view ? like in the widget view configuration …?­

[Rob] – I’m not sure which bug Sebastien is referring to, but I have noticed that when browsing for objects for picking scope for a state view, you cannot sort on Class, which is a bit annoying.



‑­Donald Dsouza­()­ – 14:48­

Q: ­When we can expect SCOM 2012 not Beta?­

[Rob] – Is this firm yet? MMS 2012?

[Cameron] – Discussed above in “­is there a release date yet for scom 2012?­”



‑­Ted Hacker­()­ – 14:48­

Q: ­what new automated processes are implemented to fix SCOM agent functions (resolving hung agents, deleting local cache, forcing restart, etc)?­

[Rob] – Most of these are available in Operations Manager 2007, and are still available in Operations Manager 2012 (restarting agent, flushing cache, re-install, etc). I’ve also noticed a couple of new tasks that are specific to pools.

[Cameron] – These types of functions would really integrate well into Orchestrator and would make a great workflow to fix OpsMgr agent health.



‑­Drew Pierce­()­ – 14:49­

Q: ­Are these new performance views available via the web console?­

[Rob] – Yes, all the new widgets are available in the Operations Console, Web Console, and SharePoint.­



‑­beau leboutillier­()­ – 14:49­

Q: ­in 2012, are we moving away from sealed and unsealed management packs? are we also moving away from converted mps? the converted mps are very well known for causing problems with perf counters etc.­

[Rob] – The concept of sealed and unsealed MPs remains in Operations Manager 2012. Converted MPs should not be required for managing Microsoft systems or applications. Cameron – anything to add?

[Cameron] – Converted management packs should no longer be created by Microsoft. Converted management packs are just MOM 2005 management packs translated into OpsMgr management packs. They don’t have the same functionality, and are to quote a friend of mine “less than optimal”.



‑­gene lindsay­()­ – 14:50­

Q: ­Does SCOM12 use the same Core OS MPs that 2007 R2 uses or are they all new? (IE: Server OS MPs and Core library)?­

[Rob] – Operations Manager 2012 does ship with a newer version of the Core Library MP. However, Microsoft will support MPs built for Operations Manager 2007 in Operations Manager 2012.



‑­beau leboutillier­()­ – 14:50­

Q: ­at our company we run a lot of web applications, is there anything new with web application monitoring in 2012, specifically heavy java based pages (sap) ?­

[Rob] – Operations Manager 2012 will provide APM for J2E Application Servers without the need for 3rd party MPs. Support is provided for:

· WebSphere 6.1 & 7.0

· WebLogic 10gRel3 & 11gRel1

· JBOSS 4.2, 5.1 (JVM 1.5+) & 6.0 (TBD)

· Tomcat 5.5, 6.0 (JVM 1.5+) & 7.0 (TBD)



‑­Drew Pierce­(­)­ – 14:50­

Q: ­If these will be available via web console can you show us them please.­

[Rob] – All of the new dashboards and widgets are available (with the same look and feel) in the Operations Console, Web Console, and SharePoint. Live Maps are also available and fully supported in the Operations Console, Web Console and SharePoint.



‑­Ted Hacker­()­ – 14:52­

Q: ­is SCOM 2012 suited to be a syslog consolidator for network components?­

[Rob] – It is possible to forward syslog events in Operations Manager, but I don’t believe this is something that Operations Manager is optimized for. Cameron?

[Cameron] – I have not seen any functionality which would imply to me that SCOM 2012 will be suited to be a syslog consolidator.



‑­beau leboutillier­(­)­ – 14:52­

Q: ­will reports in 2012 be able to use data aggregation for any other values other than hourly or daily?­

[Rob] – Hard for me to answer without knowing more about what exactly is desired. Are you looking for more or less granularity with the data presented in reports? Any suggestions Cameron?

[Cameron] – The data aggregation values of hourly and daily have not changed in OpsMgr 2012 as far as I can determine (looking into the OperationsManagerDW I still see “PerfDaily” and “PerfHourly” in the list of tables. What other aggregations would you be looking for? When the raw data is included, I haven’t seen situations where other aggregations would be needed yet.



‑­Sebastien Paquet­()­ – 14:53­

Q: ­What is the difference or benifit of using vital sign instead of scom alone ?­

[Rob] – Vital Signs combines data from a number of sources and is best used as an add-on to Operations Manager. Vital Signs can display historical data from the Operations Manager data warehouse, alerts from Operations Manager, incidents from Service Manager, as well as real-time performance data which is collected by Vital Signs (outside of Operations Manager).



‑­Donald Dsouza­()­ – 14:54­

Q: ­Is the Live map we need to install as seperate product?­

[Rob] – Live Maps is a separate product that you will need to install.­



‑­Sebastien Paquet­()­ – 14:58­

Q: ­Will the dashboard packs free ?­

[Rob] – Dashboard MPs provided by Microsoft will be free. However, third party companies may charge for additional dashboard MPs that provide functionality above and beyond what is provided by Microsoft.



‑­doug blowers­()­ – 14:58­

Q: ­when will they release the "feature packs"? i have SCOM 2012 beta installed and i am using "manangement packs"­

[Rob] – Feature Packs, or Dashboard Packs are still implemented in Operations Console as a Management Pack. You will notice that some Management Packs in your Operations Manager 2012 end in “…Dashboard”. These Management Packs provide additional functionality in the form of new views and dashboards. Feature Packs may continue be used to describe Management Packs that provide incremental features above and beyond existing Management Packs.

[Cameron] – Well said Rob, for other details on Management Packs and Feature Packs and how they relate see the question “As the Dashboards are integrated with the MP so are we expecting new version of MP’s?­”



‑­Dave Eacott­()­ – 14:59­

Q: ­Do you know when MS will be running training courses and certification?­

[Rob] – Any recommendations Cameron?

[Cameron] – Certification courses and training courses are under development. Based upon history I would not expect them immediately after release of the product. Knowing the community however, I bet that there will be third party trainers ready and able to train on this right after the product has released as there will be a need for training. Books are also under development on OpsMgr 2012 of course. J



‑­Sebastien Paquet­()­ – 15:03­

Q: ­does it uses scom counters or vital sign counters ?­

[Rob] – Vital Signs combines data from a number of sources and is best used as an add-on to Operations Manager. Vital Signs can display historical data from the Operations Manager data warehouse, alerts from Operations Manager, incidents from Service Manager, as well as real-time performance data which is collected by Vital Signs (outside of Operations Manager).