Office 365 Community Tools and Diagnostic Wiki

​Rob Latino Announced today the launch of the Tools and Diagnostic Wiki on the Office 365 Community site, http://community.office365.com/en-us/b/office_365_technical_blog/archive/2012/01/04/tools-and-diagnostics-content-now-available-in-the-office-365-community-wiki.aspx What is great about this is now there is a great collection of tools, articles, Videos, radio episodes and webcasts related to Office 365! The link above will take you to the announcement that list the…

2012 Microsoft MVP Award

2012 Is off to a great start. Received my MVP renewal this morning.  Congratulations! We are pleased to present you with the 2012 Microsoft® MVP Award! This award is given to exceptional technical community leaders who actively share their high quality, real world expertise with others. We appreciate your outstanding contributions in System Center Configuration…

Troubleshooting Outlook Connectivity

​Microsoft built into Outlook 2007/2010 a nice way to test Outlook AutoConfiguration. This can be a very helpful tool to check to see what settings are being applied to Outlook for connecting to an Exchange organization. Below are the steps to use this tool and some help with analyzing the results: 1. Outlook needs to…

Discovery Method: 5 Whys

Anyone who has ever dealt with a young child knows the exasperation of their persistent questioning.  In my youth, I can distinctly remember coming close to risking domestic violence charges when my curious younger sister would interrupt every movie a hundred times to ask “Why did he do that?  What does this mean?  Where did…