Being Called to T.A.S.K.S.

On March 16, Billie Johnson, CBAP, spoke to the Austin chapter of IIBA on the "Impacts of Trust on Business Analysis". In particular, she describes the four cores of trust as defined by Stephen M.R. Covey in The Speed of Trust: The One Thing That Changes Everything. These four cores are: Integrity, Intent, Capabilities and…

Anatomy of a good presentation

Fear of public speaking is one of the most common forms of anxiety. Yet most business professionals will be required to make a presentation in front of a live audience at some point in their careers. And as your role within an organization becomes more important and strategic, your presentations will become more frequent and…

Enhanced 911 for Lync Demystified

Enhanced 911 is not merely 911.  If your employees never travel, and if they only use desktop phones for calling, then you can route your regular-old 911 calls to a land line or circuit that is already registered at a physical address.  This is incredibly simple to implement…but you will send emergency responders to thewrong place if your users move around and…

Microsoft SIP Processing Language

Sometimes you might like to modify the way that SIP messages are processed on Lync servers.  Microsoft SIP Processing Language (MSPL) allows you to do just that.  You can write a MSPL "message filter" to filter and route/reroute messages in Lync Server 2010 applications. (HT: Ken Lasko for a really good example of using this feature to…