I tend to think about surfacing information from OpsMgr primarily in dashboards and gadgets but this often overlooks another core way of displaying data – through the preexisting reports in OpsMgr. The Service Level Dashboard 2.0 contains a pre-built report called “Service Level Tracking Summary Report” which is a very useful report! The report is available in the Reporting pane, in the Microsoft Service Level Report Library folder as shown below.
The report defaults to the configuration shown below running from Today (needs to be changed), with no Service Levels chosen and the Report Duration time interval chosen.
When you add service levels, you can choose the search option and it will display all available items (all service levels defined in OpsMgr).
The report can also be configured to display additional time internals as the example below shows with the built-in Report Duration, Last 30 Days and Last 60 days. Once you choose one or more of the time intervals and additional service levels to display.
A sample run of the report is shown below – which shows multiple service levels and service levels which contain multiple different service level objectives (discussed here).
With this as as other reports, these can also be scheduled and delivered to a file share or via email! These reports can also be referenced via URL which in turn can be linked into existing dashboard solutions! (I had to put a dashboard benefit in here somewhere!)
Summary: When considering options to surface information for OpsMgr, don’t forget the existing reports as they may be extremely useful!