With the production released version of GSM, there were a couple of big surprises that I saw.
1) The licensing structure was actually a pleasant surprise. Per the article at http://blogs.technet.com/b/momteam/archive/2013/01/14/system-center-global-service-monitor-getting-started.aspx “GSM is provided by Microsoft as a benefit of Software Assurance. If you have a System Center license, you can use GSM at no additional cost.”
2) GSM actually has two new synthetic transactions not just one. The integration enhances the existing Web Application Availability Monitoring by providing the ability to choose external locations to execute a synthetic web test from. There is also a second management pack template which is added called the Visual Studio Web Test Monitoring template. The new template and updated template are shown below in the Authoring pane for Operations Manager:
Important lessons learned:
1) GSM does not use the existing Azure accounts which are used in several of the other integration points between System Center and Azure. It (and DPM) use the new “Microsoft Account for Organizations” to provide access to this functionality.
2) There are some important steps required to get this functionality added in SP1 for Operations Manager. Flemming Riis has done a good writeup on how to add a web availability monitor which uses GSM. It is available at http://flemmingriis.com/?p=1291.
3) The Visual Studio Web Test Monitoring template requires a .webtest file to add these multi-step web transactions. Fiddler webtest files are not currently supported. For details on building a webtest file see http://msdn.microsoft.com/en-us/library/ms182538(v=vs.80).aspx.
Signing up for a GSM evaluation: https://orgaccount.microsoft.com/signup?offerIds=BE2A46EF-0639-43a4-8323-BB5E1D4340D3
Information on GSM: http://technet.microsoft.com/en-us/library/jj860368.aspx.