Before Exchange will receive an inbound fax, you must first update the a field in the Exchange UM server’s bin\globcfg.xml to True, and restart UM.
<!–
EnableInbandFaxDetection: Specifies whether inband fax detection is enabled
or not. The default setting is false and UM relies on the IP Gateways to
perform the FAX detection.
–>
<EnableInbandFaxDetection>false</EnableInbandFaxDetection>
That will, instead of waiting for the IP PBX to send a T.38 request, or a RFC2833 fax tone, UM actually will try to listen to the raw fax tone in the audio stream.