You guess it, they are not compatible. When I try to load our CRM 2011 application in my IE 11 browser, it attempts to load the mobile web page.
That’s because the Microsoft team decided that it might be a good idea to change the User Agent string in IE 11. I disagree.
There are two workarounds for this issue, other than using Chrome or upgrading to CRM 2013 (yes, it is fixeddoes not appear to be an issue in this version).
- Use the full CRM URL, including the main.aspx page, i.e. http://crm.mycompany.com/mycrmcompanyname/main.aspx
- Run your CRM web site in compatibility mode. (This is a good idea if you’re also running SharePoint 2013 sites. Yes, there are issues.)
To run IE 11 in compatibility mode, follow these steps:
- Choose ALT-T
- Click Compatibility View Settings
- Add the current site to your compatibility view
- Choose OK