Takeaway #1: When undergoing a digital business transformation, it’s important to have a strategy. Start by identifying a business need (i.e. secure remote access) and then implement change to a beta group of people. Allow the beta group to experiment and learn from them. Apply your newfound knowledge to your organization-wide rollout, measuring and adjusting as you go.
Takeaway #2: There is no “one-and-done” solution when it comes to implementing change. Improvements are continuous and must evolve as technology evolves. Communicate changes to your employees as they are released, and have a system in place for fielding questions. Examples of successful systems in place include IT tickets, FAQ’s and Teams sites where employees can chat with one another.
Takeaway #3: Office 365 can be the answer to serving a diverse, multi-generational workforce with varying needs. By giving your employees a variety of integrated tools (Outlook, Teams, OneDrive SharePoint, Yammer, etc.), you’re enabling them to communicate and collaborate effectively.
Takeaway #4: If you have a multi-generational workforce, a meaningful mentorship program could be the key to transferring knowledge and retaining talent. When seasoned employees engage as mentors, they are given a platform to pass down their experience, making them feel valuable to your organization. Mentees can learn valuable skills from their mentors, making them more likely to stay and even be promoted in your organization.
Takeaway #5: Digital transformations present a challenge for employers and employees alike. By fostering a work environment where people are resistant to stagnation and open to change, you are setting your organization up for success in the modern world.
Summary: As you develop strategies for improving employee engagement, it is important to consider all resources available – particularly those that require no additional investment. Many Texas agencies have Office 365 and can leverage tools such as Teams, SharePoint, Forms, and OneNote to facilitate communication, collaboration, productivity, loyalty and more.