Dynamics CRM 2016 is on the horizon. With its recent enhancements it is focused more than ever on streamlining your customer interactions. It now includes a single view for handling customer interactions, and not only with CRM information. You can also leverage Delve to discover more intelligence on your customer. Once your discovery is completed,…
This post is part of a series on Service Manager PowerShell. Be sure to check out the Overview Page for all posts in this series. In the previous post, Creating Configuration Items, we saw how to create configuration items using the Service Manager PowerShell Cmdlets. Now, in this post, we are going to look into…
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