It looks like Cyber Monday has another great deal for you, Microsoft today announced General Availability of Dynamics CRM 2016. Dynamics CRM 2016 Also remember we have the last two of our What’s new in Dynamics 2016 Webinars coming up soon. What’s new with Social on 12/10/15 at 1:00 PM Est. and What’s new with…
You may have heard these stories… A customer’s mother had recently had some medical treatment that left her feet numb and sensitive to pressure – and also rendering most of her shoes totally useless. She ordered her mother six pairs of shoes from Zappos, hoping that at least one of them would work. After receiving…
Dynamics CRM 2016 has just entered Beta 2, and so far, so good. I am hoping to be able to demonstrate some of the additional features that were supposed to be turned on in Beta 2 as we continue in our series of What’s New with Dynamics CRM 2016 webinars. What has impressed me the most is…
Dynamics CRM 2016 is on the horizon. With its recent enhancements it is focused more than ever on streamlining your customer interactions. It now includes a single view for handling customer interactions, and not only with CRM information. You can also leverage Delve to discover more intelligence on your customer. Once your discovery is completed,…
update: 03/13/2018 I’ve added code to monitor session states and put status in title-bar. When you hit ‘enter’ key, it will update session states in title-bar. Some people may not want this, so you’ll need to use the switch (-IncludeSessionStates) when you run script. See bottom of blog for details. update: 03/5/2018 I’ve added support…
Hello Everyone, I will presenting at the CRMUG Summit 2015 on the following topic: Dynamics CRM Case Management Metrics. Case Management has vastly improved over the years in Dynamics CRM, yet we still have the same challenges of knowing “Who’s on First” when it comes to helping our customers be successful and understanding the Key Metrics…
If you’ve ever exported data using Export-Csv PowerShell cmdlet and noticed question-marks (?) instead of data, then you need to use the “encoding” parameter. Encoding PowerShell exports and imports I recently migrated user data from a Japanese tenant to a European tenant, and needed to use PowerShell encoding to preserve Japanese characters. PowerShell allows you…
update: 4/5/2017 ‘Name’ and ‘Alias’ have a 64 character limit, so when creating new groups with temporary values and prepending ‘NEW’, sometimes this can go over the 64 character limit. I’ve added code to remove spaces and truncate after 64 characters when creating ‘NEWName’ and ‘NEWAlias’. I’ve also added RoomList type to the distribution group…
2 years ago a colleague of mine and I were tweaking a slide deck in preparation to give a “Leveraging the Cloud” overview presentation to a client. My colleague had added a slide that simply had the following question and answer on it: What is the cloud? The cloud is anything you want it to…
One of the roadblocks for many of Catapult’s clients is the fear of the unknown when it comes to security in a cloud deployment. When you’re running your systems on-premises, it’s fairly easy to control the unknowns from a security perspective; lock down your firewall and control ingress and egress points. How do you accomplish…
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