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Managed Services |
Designed to ensure the health and stability of your SharePoint and/or SQL and Lync Server environments, Catapult System’s managed services reduce the ongoing administrative burden and cost of IT support and maintenance.
We offer an initial assessment of your server environment, continuous monitoring 24/7 - 365 days a year, and skilled management of recurring central administration and weekly tasks by our certified SharePoint and SQL or Lync Server experts. Even better, our managed services have the backing of our premier application development team to assist with any needed customizations or issues that may arise.
Here are just a few of the advantages you’ll experience with Catapult’s managed services:
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Our service costs less than a full-time resource.
- We offer a service level agreement (SLA) that guarantees our responsiveness.
- You get a dedicated primary administrator and a backup administrator that you can contact directly via phone, email or OCS/Lync IM.
- Our service goes beyond what a typical employee can offer because it includes a customized extranet site and weekly/monthly reporting.
- We solve the problem of finding a qualified resource and more importantly, retaining them!